Returns & Exchanges

At The Hair and Beauty Awards, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, you can return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for return to receive your official Return Authorization Number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all seals are intact to meet our hygiene and safety standards.

• 3.
  Ship the Items

  Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, we will process your refund to the original payment method within 5-7 business days.